Ophelie Hats is committed to preserving and safeguarding your right to privacy. As part of this commitment, we have prepared this Privacy and Security Statement to let you know about the manner in which we collect, use, disclose and otherwise manage the personal information you entrust to us on our website located at www.opheliehats.com (the "Site").

COLLECTION AND USE OF PERSONAL INFORMATION
We may collect personal information that you provide us when you:

• Purchase or order merchandise through our Site;
• Visit our Site or register as a member on our Site to receive our newsletter or otherwise register with our Site or participate in another feature of our Site;
• Request certain information about our products;
• Contact one of our customer service representatives;
• Provide us with comments or suggestions on our Site;
• Claim a tax exemption;
• Submit an application for employment.

When you purchase products on our web site, If you use a credit or debit card for any of purchases, we will collect your credit or debit card information for processing and shipping. When you return previously purchased merchandise and request a refund or exchange, you may be asked to give your name, address and phone number. We collect this information for fraud prevention and loss prevention purposes.

Should you request a sales tax exemption by virtue of the laws in force in the province you are shopping in, we will be under the obligation of gathering all the information required under the terms of said laws in order to verify your eligibility.

ONLINE REGISTRATION/SUBSCRIPTION
You do have to register to browse our Site. You may register as a member to, for example, receive our newsletter and special promotions by e-mail. If you register as a member, you will be asked for your name and your e-mail address so that we may process your registration. You may also be asked to voluntarily provide your day and month of birth so that we may provide you with special promotions on your birthday.

CUSTOMER SERVICE
When you call one of our customer service representatives, you may be asked for information that identifies you along with additional personal information we need to help us promptly answer your question, such as your name and address and a phone number where we might contact you. We may retain this information to assist you in the future.